PLAYER HELP

We're Here To Help You Keep Tapping

Got a stuck progress bar? Lost your hard-earned coins? Check our frequent questions or drop us a message. We'll get you back to the game fast.

Cheerful game mascot providing support assistance
COMMON FIXES

Frequent Player Questions

How do I restore my game progress?

Ensure you are logged into the same cloud account you used previously on your device. Open the settings menu in the game and tap 'Cloud Sync'.

Cloud sync visual

I didn't receive my in-game purchase.

Sometimes network delays cause items to arrive late. Restart the game completely. If the items still don't appear, use the contact form below with your transaction ID.

Purchase support visual

The game is crashing on launch.

We frequently release performance updates. Check your app store for the latest version of the game. If fully updated, try clearing the app cache in your device settings.

App update visual
DIRECT LINE

Get In Touch

Still need assistance? Our support squad is ready to help you resolve any issues so you can get right back to the fun.

SEND A MESSAGE

Submit A Support Ticket